AI agents connected autonomously to your business systems.
We design and implement intelligent agents built on LLMs (OpenAI, Claude, Gemini) with secure access to your CRM, ERP, IoT locks and databases, to automate sales, support and lead qualification.
An AI agent does not replies— it acts.
The difference is not cosmetic. A chatbot follows a closed decision tree: if the question was not anticipated, it stalls or hands over to a person. An AI agent understands natural language, holds the context of the entire conversation and decides autonomously what to do — query a system, perform an action, escalate only when it genuinely matters.
A closed script, with no access to your systems
It replies with buttons and pre-written phrases. If the customer goes off script, it does not grasp the intent and cannot check anything in real time — it just repeats the options or hands over to a human.
A real conversation, connected to your operation
It understands the intent however it is phrased, queries your CRM/ERP/inventory in real time and performs the action — booking, charging, verifying, escalating — without depending on a tree of options.
Soluciones specialisedwith AI agents
Every business has a different bottleneck. We do not start by "adding an agent" — we start by identifying where most leads, hours or customers are lost, and design the agent for that exact point. These are the four most common starting points:
AI lead qualification ↳
Connect your Meta Ads and Google Ads to WhatsApp. The agent qualifies every lead automatically on budget and urgency before passing it to sales.
AI WhatsApp sales ↳
Agents connected to WooCommerce, Shopify, Prestashop or services, to query the catalogue in real time, recommend products and close transactions in chat.
24/7 customer service & access ↳
Agents that perform real actions 24/7: opening electronic locks in accommodation, issuing storage unit keys and confirming sports bookings.
WhatsApp Business automation ↳
A multichannel n8n architecture connected to Meta's official API for two-way synchronisation between WhatsApp, CRM and ERP.
How we build an AI agent under the hood
It is neither magic nor a black box: every agent is built on three concrete layers you can audit at any time.
The language model
OpenAI, Anthropic Claude or Google Gemini — we choose on cost, latency and reasoning quality for your case, not on preference. This is the layer that understands the customer's intent.
The n8n orchestration
The flow that decides what to do with each detected intent: which system to query, which action to perform and when to escalate to a person. This is where the business rules live.
The secure integrations
Connections with dedicated credentials and controlled access to your CRM, ERP, WhatsApp Business API or IoT locks — each with permissions limited to its exact function.
Questions asked about AI agents for business
A traditional chatbot follows a predefined decision tree and can only answer within that script. An AI agent understands natural language, holds the context of the whole conversation and decides autonomously what action to take — query your CRM, check stock, open an access point, generate a payment link — based on what the customer actually needs at that moment, not on a fixed flow.
It depends on the use case: we assess cost, latency, reasoning quality and language before choosing. In most deployments we combine OpenAI or Anthropic Claude for the customer conversation, and sometimes Gemini for specific analysis tasks. We are not tied to a single provider — the goal is the result, not the model's brand.
It depends on the number of integrations (CRM, ERP, payment gateway, in-house systems), the complexity of the business rules and the expected conversation volume. We do not work with generic flat rates: in the free initial technical assessment we give you a fixed, realistic quote for your specific case.
Yes, provided it is implemented with the right verifications. Every integration is built with specific credentials and controlled access — the agent can only read or modify exactly what its function requires, never full access to your systems. Sensitive actions are always logged for audit.
Yes, it is common. Many clients start with a single agent focused on the biggest point of friction (usually lead qualification or 24/7 service) and add further functions on the same WhatsApp + n8n architecture as they see results, without duplicating infrastructure.
It depends on the complexity of the integrations required and the number of business rules to define. An agent connected to standard systems (CRM, e-commerce platforms, WhatsApp Business) is usually live within a few weeks of the initial assessment.
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