Your front desk open 24 hours, even with nobody behind it.
An AI assistant answers your guests in their language, sells direct bookings with a payment link, lets them in at any hour and alerts your team to whatever is needed. It already runs every day in a capsule hostel in Madrid.
- ✓WhatsApp, Booking, email and web in one panel
- ✓Digital keys for the door, room and locker
- ✓Direct bookings that get paid and confirmed on their own
- Guest assistant, from €399 (plus VAT where applicable)
- Full system like the one in the video, from €2,500 (plus VAT where applicable)
What happens when the front desk is closed
Someone arrives at three in the morning
And there is nobody to give them the key. Either you pay for a night shift, the guest waits, or you get a bad review.
Guests write to you in five places
WhatsApp, Booking, email and the website chat, each in its own inbox and in different languages. Something goes unanswered.
Direct bookings slip away
Someone asks if there is a bed tonight and, if nobody answers within minutes, they book elsewhere or on a platform that charges commission.
The team finds out late
A light that does not work, a room not cleaned or a missing booking. Everything goes through scattered messages.
Six modules switched on to suit your property
You do not need to switch everything on. We choose with you what makes sense for the way you work, and the rest can be added later.
Every channel, one panel
- WhatsApp, Booking messages, email and your website chat in the same place
- Understands voice notes and replies in each guest's language
- If someone on your team writes, the assistant steps aside
Guests let themselves in
- From their phone they open the front door, their room and their locker
- Ideal for late-night arrivals or when the front desk is closed
- Keys are sent once the booking is confirmed and paid
Sell while you sleep
- Checks real availability and price instantly
- Sends a payment link with a deadline
- When the guest pays, it confirms the booking and sends the keys
Your team, coordinated
- If a guest reports a fault, an incident is created and the team is alerted at once
- The room is blocked if needed
- Housekeeping sees what is dirty and marks it clean with one tap, and the booking system updates
Your whole property in your pocket
- Today's arrivals with their codes
- Occupancy for the whole month
- Remote opening of doors and lockers
And behind the scenes, without anyone asking
- Detects possible no-shows, such as yesterday's booking with no door opened
- Flags suspicious bookings
It can also add
- Automatic invoicing connected to your accounting software
- Competitor price monitoring
- Any other repetitive task in your daily routine
It runs every day in a capsule hostel in Madrid
It is not a prototype. The system in the video serves the guests of a capsule hostel in Madrid every day: it answers messages in several languages, sells beds at night, opens doors and lockers and coordinates housekeeping and maintenance. From there we adapt it to each property, whether a hostel, a small hotel or holiday apartments.
You do not have to change systems
The assistant connects to your tools. In the assessment we review what you have and tell you what can be connected and how.
Booking system
Your PMS, booking engine or channel manager, to check availability, create bookings and update room status.
Locks and access
If your locks or access control allow connection, the assistant sends the digital keys. If not, we explain the options.
Messaging channels
WhatsApp Business, Booking messages, your email and your website chat.
Payments and invoicing
Your payment gateway for booking links and, if you want, your invoicing software.
Already works with
- Cloudbeds
- TTLock locks
- Chatwoot
- Holded
- WhatsApp Business
- Booking messages
If you use other systems, it can connect to them too as long as they allow it. We check it in the assessment.
You decide how far it goes
A person can always step in
If your team writes in a conversation, the assistant steps aside. And if it does not know something, it hands over to a person instead of making it up.
Guests know who they are talking to
The assistant introduces itself as one. The EU AI Act requires it from August 2026, and it builds trust too.
It only does what we agree
Prices, house rules and replies come from what you define. You make the important changes.
Guest data protected
Handled under the GDPR, with access limited to what each task needs.
In a few weeks, adapted to your property
- 01
Free assessment
A call to understand how you work, which channels you use and which booking and access systems you have.
- 02
Written proposal
The modules that make sense for you, how they connect and a fixed price before we start.
- 03
Connection and setup
We connect your systems and load your rules, prices, schedules and replies.
- 04
Testing with your team
We test it with real cases before opening it to guests.
- 05
Launch and tuning
We switch it on and fine-tune it with what happens day to day.
What it costs
Two starting points, depending on how far you want to go. In between, you can switch on only what you need.
Guest assistant
From €399 (plus VAT where applicable)
Answers your guests with your property's information.
- Replies on WhatsApp in each guest's language, voice notes included
- Hours, house rules, directions, services and frequent questions
- Hands the conversation to your team when needed
Full system like the one in the video
From €2,500 (plus VAT where applicable)
Your whole front desk, open 24 hours.
- WhatsApp, Booking, email and web in one panel
- Digital keys for the door, room and locker
- Direct sales with a payment link and automatic confirmation
- Team app for housekeeping and incidents
- Arrivals and occupancy panel, plus possible no-show alerts
- Connection to your booking system and locks
The final price goes in a written proposal before we start, after a free assessment. It depends on the modules and the systems to connect.
Do you run a hotel or a hostel?
Tell us how you work and we will tell you, with no commitment, what the assistant could do at your property and what it would cost. The assessment is free.
Questions about the assistant for hotels and hostels
No. The assistant connects to your PMS, booking engine or channel manager. It already works with Cloudbeds, and other systems can be connected if they allow it. In the assessment we review what you use.
Yes, it already works with Cloudbeds: it checks availability, creates bookings and updates room status.
Yes. Booking messages arrive in the same panel as WhatsApp, email and the website chat, and the assistant answers them the same way.
Both, and holiday apartments too. What changes is which modules are switched on. A hotel with a daytime front desk may only want night-time service and direct bookings.
It hands the conversation to someone on your team instead of making up an answer. And if someone on your team writes, the assistant steps aside.
Each guest's own language, voice notes included.
For digital keys, yes, and they must allow connection. It already works with TTLock locks. If you do not have them yet, the other modules work the same and we explain the options.
The guest assistant starts from €399 (plus VAT where applicable) and the full system like the one in the video from €2,500 (plus VAT where applicable). In between, it depends on the modules and connections. First we do a free assessment, then we give you a written proposal with a fixed price before we start.
Usually a few weeks, depending on the modules and connections. We give you the timeline in the proposal.
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Tell us about
your property.
With these details we prepare the assessment and tell you what the assistant could do in your case. If you prefer, message us on WhatsApp.
Support across Spain, LATAM and the USA
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A direct reply and assessment in under 24 hours.